Community support
Help with your account, our servers, the radio or an event.
Get support ↗XFACTION · SUPPORT CENTER
HERE TO
HELP.
Find an answer, get back to your game, or connect with our community.
Contact us
A general question, feedback or a fresh idea for XFACTION.
Let’s talk ↗Become a partner
Bring your brand, project or community into the conversation.
Explore a partnership ↗A GOOD PLACE TO START
Common questions
How do I sign in?
Use the Discord sign-in option in the website header and follow the prompts. Check that you are using the Discord account you want to connect to XFACTION.
How do I join a game server?
Open Servers, choose a server, and use its Join button. Check the server’s status and details before joining.
Why is the radio quiet?
Open the radio player, check whether the station is on air, then press Play and check your device and player volume. If the station is off air, check back for the next broadcast.
How do giveaways and tournaments work?
Sign in, open the event you are interested in, and read its rules, entry requirements and schedule. See our giveaways and tournaments for current details.
Can I order merchandise yet?
The store is coming soon. Clothing and printed coffee mugs are planned; product, delivery and return details will be available before orders open.